Client Support Associate

Job Description:

We are seeking a motivated and confident Client Support Associate to join our team at Becton Dickinson in Christchurch, Canterbury, NZ. As an Associate-level position, this role requires a minimum of 4 years of experience in client support or a related field. The ideal candidate will possess strong interpersonal skills, be a team player, and demonstrate creativity in problem-solving.

Responsibilities: 1. Provide exceptional customer service and support to clients via phone, email, and in person. 2. Troubleshoot and resolve client issues in a timely and efficient manner. 3. Collaborate with internal teams to ensure client satisfaction and retention. 4. Assist with product demonstrations and training sessions for clients. 5. Maintain accurate records of client interactions and transactions. 6. Identify opportunities for process improvement and implement solutions. 7. Stay up to date on industry trends and best practices in client support.

Requirements: 1. Bachelor's degree in Business, Communications, or a related field. 2. Minimum of 4 years of experience in client support or a similar role. 3. Strong communication and problem-solving skills. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office and CRM software. 6. Experience in the healthcare industry is a plus. 7. Motivated and confident personality traits. 8. Strong teamwork and creativity skills.

Benefits: - Parental leave - Profit sharing - Gym membership

Working Environment: At Becton Dickinson, we value autonomy and independence, trusting our employees to excel in their roles. We foster a supportive and inclusive work environment where collaboration and innovation are encouraged.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: Becton Dickinson is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, religion, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.