Customer Success Representative - Work from home

Job Description:

We are looking for a motivated and hardworking Customer Success Representative to join our team at PayPal Holdings. This position will be a fulltime, work from home opportunity based in Dunedin, Otago, NZ. As an Associate Level Customer Success Representative, you will be responsible for building strong relationships with our customers and ensuring their success with our products and services.

Responsibilities: - Communicate proactively with customers to understand their needs and provide solutions to any issues they may encounter - Collaborate with internal teams to ensure customer needs are met and exceeded - Conduct research and analyze data to identify trends and make recommendations for improvement - Maintain accurate records of customer interactions and transactions - Provide feedback to the sales and product development teams for continuous improvement - Stay up to date on industry trends and best practices in customer success

Requirements: - Bachelor's degree or equivalent - Minimum of 2 years of experience in customer success or related field - Strong research skills and attention to detail - Ability to work independently and as part of a team - Excellent communication and interpersonal skills - Demonstrated ability to multitask and prioritize in a fast-paced environment

Personality Traits: - Hardworking - Motivated

Soft Skills: - Research - Attention to detail

Benefits: - Retirement plan - Vision insurance - Joining Bonus

Working Environment: At PayPal Holdings, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to supporting each other and fostering a positive work environment.

Equal Opportunity Statement: PayPal Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: 2024-06-27

If you meet the requirements and are passionate about customer success, we encourage you to apply for this exciting opportunity to join our team at PayPal Holdings.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.