Customer Support Specialist - Work from home

Job Description:

We are seeking a talented and driven Customer Support Specialist to join our remote team at DISH Network. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients while working from the comfort of your own home. This position offers a unique opportunity to be part of a dynamic and growing company in the telecommunications industry.

Responsibilities: - Respond promptly to customer inquiries via phone, email, or chat - Resolve customer complaints and issues in a timely and professional manner - Provide product information and troubleshooting assistance to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a positive customer experience - Follow up with customers to ensure their issues have been resolved to their satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - Proven experience in customer service or a related field (minimum of 3 years) - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficient in using computer software and applications - Resourceful and motivated with a strong work ethic - Excellent decision-making and research skills

Benefits: - Paid overtime opportunities - Company-provided transportation for on-site training or events - Retirement plan options - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: DISH Network is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

If you have a passion for helping customers and are looking for a rewarding remote opportunity, we encourage you to apply for the Customer Support Specialist position at DISH Network. The deadline to apply is June 27, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.