Live Chat Representative - Work from home

Job Description:

Yum Brands is seeking a motivated and customer-oriented individual to join our team as a Live Chat Representative. This is a full-time remote position based in Christchurch, Canterbury, New Zealand, with the opportunity to work from home. We are looking for someone with at least 1 year of experience in a customer service role, and who possesses a strong drive to succeed and adaptability in a fast-paced environment.

Responsibilities: - Interact with customers through live chat to provide support, answer questions, and resolve any issues or concerns they may have - Utilize excellent written communication skills to engage with customers and provide a high level of service - Collaborate with other team members to ensure a seamless customer experience - Analyze customer data and feedback to identify trends and opportunities for improvement - Manage time effectively to balance multiple customer chats and inquiries simultaneously

Requirements: - 1+ years of experience in a customer service role - Driven individual with strong adaptability to changing situations - Excellent time management skills - Strong analytical abilities to identify trends and patterns in customer data - Ability to work independently and as part of a team

Benefits: - Gym membership - Free food - Company transportation

Working Environment: At Yum Brands, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. We believe in creating a positive and inclusive environment where all employees can thrive and grow.

Deadline to apply: May 17, 2024

Equal Opportunity Statement: Yum Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.