Online Chat Support Representative

Job Description: As an Online Chat Support Representative at Corning in Nelson, NZ, you will be responsible for providing exceptional customer service through online chat platforms. This entry-level position is ideal for confident and independent individuals who possess strong research and communication skills.

Responsibilities: - Respond to customer inquiries and issues in a timely and professional manner through online chat - Utilize resources to research and troubleshoot customer problems - Provide accurate information about products, services, and policies - Assist customers with placing orders and processing returns - Collaborate with other team members to ensure customer satisfaction - Meet or exceed customer service goals and targets

Requirements: - Confident and independent personality - Strong research and communication skills - Ability to multitask and prioritize responsibilities - High school diploma or equivalent - No previous experience required

Benefits: - Travel opportunities - Retirement plan - Company transportation

Working Environment: At Corning, we are dedicated to understanding and exceeding customer expectations. You will be part of a dynamic and supportive team that values collaboration and excellence in customer service.

Deadline to Apply: May 13, 2024

Equal Opportunity Statement: Corning is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, religion, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.