Online Client Relations Assistant

As an Online Client Relations Assistant at Vista Group International, located in Napier, Hawke's Bay, NZ, your main responsibility will be to support the Online Client Relations team in delivering excellent service to our clients. This entry-level position requires at least 1 year of experience in a similar role, but we are also open to candidates who are eager to learn and grow in the position.

Responsibilities: 1. Responding to client inquiries via email, chat, and phone in a timely and professional manner. 2. Assisting clients with technical issues related to our online platforms. 3. Managing client accounts and updating client information in our database. 4. Collaborating with other departments to ensure timely resolution of client issues. 5. Assisting in the preparation of reports and presentations for client meetings. 6. Providing administrative support to the Online Client Relations team as needed.

Requirements: 1. Adaptable: Able to thrive in a fast-paced environment and quickly adjust to changing priorities. 2. Reliable: Demonstrates a strong work ethic and commitment to meeting deadlines. 3. Teamwork: Works well with others to achieve common goals and contribute positively to team dynamics. 4. Emotional Intelligence: Able to empathize with clients and understand their needs and concerns. 5. Excellent communication skills: Clear and concise communication is essential in this role. 6. Proficiency in Microsoft Office Suite and experience with CRM systems is preferred.

Benefits: - Paid sick leave - Training and professional development opportunities - Paid overtime for any extra hours worked

Working Environment: At Vista Group International, we believe in fostering a dynamic workplace that values teamwork, innovation, and shared success. You will have the opportunity to work with a diverse team of professionals who are dedicated to providing the best service to our clients.

Equal Opportunity Statement: Vista Group International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: May 24, 2024.

We look forward to receiving your application and welcoming you to our team at Vista Group International.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.