Online Client Support Manager

KKR is seeking a dedicated and independent Online Client Support Manager to join our team in Dunedin, Otago, NZ. This is a full-time position at a mid-to-senior level, requiring a minimum of 7 years of experience in a similar role.

As the Online Client Support Manager, you will be responsible for managing and overseeing all aspects of online client support. This includes responding to client inquiries and concerns, troubleshooting technical issues, and ensuring a positive and seamless online experience for our clients. You will also be responsible for managing a team of support staff, coordinating schedules, and ensuring that all client support tasks are completed in a timely and efficient manner.

The ideal candidate will possess excellent planning and cooperation skills, as well as a strong commitment to providing exceptional client support. You must be able to work independently and proactively solve problems as they arise. Additionally, you must have a proven track record of successfully managing a team and achieving results in a fast-paced online environment.

In addition to competitive salary and benefits, including dental insurance, paid overtime, and Paid Time Off (PTO), KKR is committed to creating a working environment that is dedicated to environmental responsibility and sustainable practices. We believe that by working together, we can create a better future for our planet.

Deadline to apply: 2024-06-27

Equal Opportunity Statement: KKR is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.