Online Customer Support Representative

Fuel50 is seeking a highly motivated and passionate individual to join our team as an Online Customer Support Representative in Tauranga, Bay Of Plenty, NZ. This is a full-time entry-level position with no prior experience required.

Responsibilities: - Provide exceptional customer service through online chat, email, and phone calls - Assist customers with product inquiries, order processing, and issue resolution - Maintain a high level of professionalism and empathy in all customer interactions - Collaborate with other team members to ensure a seamless customer experience - Monitor and respond to customer reviews and feedback - Identify trends and provide feedback to improve overall customer satisfaction - Assist with product troubleshooting and technical support when needed

Requirements: - Driven and passionate about providing excellent customer service - Strong analytical skills to identify customer needs and trends - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and online chat platforms - Ability to work independently and as part of a team

Benefits: - Parental leave - Profit sharing opportunities - Travel and spending expenses covered - Opportunities for growth and development within the company - Supportive working environment with leaders who foster inclusivity and mentorship

Deadline to apply: May 24, 2024

Equal Opportunity Statement: Fuel50 is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.