Sales Technician

Dickey Boats is excited about the newly created role of Sales Technician in our Sales and Service team. If you have good understanding of boating systems and maintenance, have a passion for boating, and take pride in delivering outstanding customer experience, we welcome you to apply. This is a full-time, salaried position at our Napier, New Zealand facility. For the right candidate we would consider part time. Role Overview: * Reporting directly to the Sales and Service Manager, as part of a small dedicated team focused on enhancing the customer experience from first contact, through the build, and over the horizon. * Assisting the Sales and Service manager with communications outside and inside the organisation. * Assisting the sales and service manager with preparing quotes and ensuring changes are communicated and managed to expectations. * Utilise your practical boating experience to engage with customers and create relationships that last. * Assist the sales and service manager manage service and maintenance schedules, ensuring technical excellence and reliability throughout our fleet of vessels. * Ensure all customer interactions and decisions are communicated throughout the business during each individual build. Ideal Candidate Profile: * Passion for boating and marine. Could be from your own experience or working within the industry. * Excellent communication skills coupled with the ability to interface effectively with a wide range of people. * Commitment to delivering high-quality service with a customer-focused approach. * Proficient and experience with a range of programs. Eg. Excel, Outlook, CRM’s, Microsoft. The role could be grown if you have the following: * A professional background in mechanical engineering or skippering. * Ability to skipper vessels confidently up to 60foot. About Dickey Boats: At Dickey Boats we are obsessive about our craft and passionate about the ocean and the marine environment. Our team is a focused, respectful group of people who value the contribution of all members to the mission of delivering world-class experiences and adventures for our exceptional customers. The role is based in Napier, New Zealand, a beautiful coastal city with a vibrant culture and lifestyle. How to Apply: ‍If this role sounds like it could provide your next challenge, please apply by including a cover letter and CV. For further information, don't hesitate to contact Ethan Wynne at Dickey Boats on or by email at for a confidential discussion.