Service Delivery Coordinator, Patient Management Services, Auckland City Hospital

Service Delivery Coordinator, Patient Management Services, Auckland City Hospital

• Based centrally at Auckland City Hospital
• 1 FTE Permanent, Full Time (Monday to Friday)
• Competitive remuneration and benefits

Te whiwhinga mahi | The Opportunity

The Service Delivery Coordinator - Orderly Services role is a leadership position within the Integrated Operations Centre at Auckland City Hospital – Te Toka Tumai. The role is responsible for the effective delivery of Orderly Service operations across the Grafton and Greenlane sites. The Orderly Service consists of 92 FTE and functions 24/7. Service scope includes internal patient transfers, medical device and equipment pool management, specimen and pharmacy delivery, food supply and deliveries, storage and management of medical gasses as well as other critical supporting functions of daily hospital operations.

For further details, please refer to the position description

Nga Pūkenga Motuhake | Important Skills

We are seeking an enthusiastic and action-driven leader. You will be a patient-focused healthcare professional with experience leading people within a hospital environment. You will be able to demonstrate a track record of implementing service goals and leading large teams through change. Your previous experience partnering with unions will be critical in ensuring we are delivering a work environment that is effective and meets both the needs of our employees as well as our stakeholders.

For more information about this role please contact Max Langlands, Operations Manager, via

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

Me pēhea te tuku tono | How to apply

Please submit your application online, outlining your experience and motivation to apply to this role. 

If you have any queries about accessibility, or technical issues with the online process, or require information in an accessible format, please Aaron Chamberlain - Recruitment Consultant at or at to discuss how we can best support your application.

Ko wai mātou | Our Organisation

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora – Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.