Service Manager - Community Services

He kaupapa hirahira tēnei mo tētahi tangata ngākau nui nei ki te hiki I te mana o te tangata, ā I te hapai I te ora o te tangata. Mā te kanohi o te Ao Māori tēnei kaupapa e arahi ki tōna putanga whaihua.

He kōrero mō mātou | About Us

Kāhui Tū Kaha is a community mental health and social housing organisation under the auspices of Te Rūnanga o Ngāti Whātua. It is a well-established and innovative provider characterised by its diversity and commitment to health and social outcomes for everyone. We strive to uphold our organisational values of manaakitanga, rangatiratanga, and whakawhanaungatanga in all that we do. As a successful applicant, you will enjoy working within an open, culturally diverse organisation with many opportunities for further growth and development.

He kōrero mō te tūranga | The Role

As a Service Manager, you will have the opportunity to use your coaching and mentoring experience to support your team members to do their best work, in supporting tangata. We have two Service Manager vacancies within our mental health support and our social housing functions. Whichever service you will be managing, you will be tasked to provide strong leadership and a clear service delivery vision to your team and support staff to achieve positive client outcomes and encourage their development and career progression. You will utilise your strong communication skills to build and maintain relationships with key stakeholders, and engage with community networks and other agencies.

What you will need to have:

Tertiary level qualification in health promotion, social work, and/or mental health fields

3 to 5 years of work experience in leading a team to achieve quality-based health outcomes

In-depth knowledge of Health & Disability Services standards

Data analysis and accurate reporting and benchmarking skills

Ability to role model best practices and to identify opportunities for improvement

Knowledge of relevant agencies and services providing community support

Be a confident decision-maker in crisis situations

Commitment and ability to apply the principles of Te Tiriti o Waitangi

Ideally, you will have some proficiency in Te Reo Māori and knowledge of tikanga Māori

All applicants must have New Zealand Residency, a full and clean driver's licence, and a clean police record.

Me pēhea te tono mai | How to apply

Apply through SEEK or our careers page. For more information about us please visit or contact Shirlene on