SERVICE MANAGER - NELSON

SERVICE MANAGER - NELSON (Whakatū)

The role of Service Manager typically involves overseeing programs and services for rangatahi/whanau we support within our Nelson service.

Salary Range: $90,000.00 to $96,000.00

Other Benefits: Company Vehicle & Mobile phone.

The responsibilities may include:

Program Development and Implementation:

• Creating and implementing programs and services that address the needs and interests of the people we support.
• Developing initiatives related to education, employment, mental health, and social well-being.

Community Engagement:

• Collaborating with local communities, schools, and organizations to build partnerships and support networks for the people we support.
• Organizing events and activities that promote community involvement - integration and youth development.

Team Management:

• Leading and managing a team of professionals involved in delivering our youth or adult support services.
• Providing guidance, training, and support to staff to ensure effective service delivery.
• Rostering & Timesheet monitoring & management.

Budgeting and Resource Management:

• Managing budgets and allocating resources efficiently to meet the needs of our services.
• Seeking funding opportunities and grants to sustain and expand services.

Advocacy:

• Representing the organization in discussions with stakeholders and policymakers.

Monitoring and Evaluation:

• Monitoring the effectiveness of our programs through data collection and evaluation.
• Making data-driven decisions to improve and enhance services.

Crisis Intervention:

• Responding to crises affecting youth and implementing strategies for intervention and support.

Networking:

• Building and maintaining relationships with other organizations, agencies, and individuals involved with the delivery of our services.
• Staying informed about trends and best practices in the field of youth development.

We Offer: 

• The chance to lead, motivate and inspire a team 
• An opportunity to grow and develop our services in Nelson
• Learning, development and training opportunities
• A values driven, supportive work environment 

We want you if you have:

• Problem solving skills in a challenging work environment.
• Have high standards, and an ability to motivate staff to also strive to meet the same standards.
• An understanding of positive behaviour support and Applied Behaviour Analysis (ABA)
• Exceptional inter-personal skills with the ability to build and maintain positive relationships with people supported, families/whanau and staff.
• High levels of self-initiative and the ability to work autonomously.
• Strong organisational and time management skills.
• Be able to work within a defined budget.
• Proficient IT skills, particularly with the Microsoft Office suite.
• A relevant tertiary qualification (preferred)and at least two years prior management experience within the youth, disability, healthcare, or social service sector.
• Experience working within Oranga Tamariki services would be an advantage.

The Role:

As Service Manager, you will be responsible for all aspects of day-to-day operations, leading a team of support workers working alongside the people we support to live the life that they want, as determined by them. 

Although the position is primarily Monday – Friday, 8.30am – 5.00pm a level of flexibility is required including possible shift cover and on-call duties to maintain responsiveness as new services develop.   

Applicants must have: 

• Current First Aid Certificate (or be willing to complete one at our cost)
• Full current NZ Driver License
• Be eligible to work in New Zealand 

About CCT:

Community Care Trust’s Vision is a world that truly values and celebrates diversity. We work in partnership with adults and youth across Te Waipounamu (the South Island) who need some support in their lives to achieve their goals.

We work alongside people to ensure they live the life they want and achieve their dreams and aspirations as valued and contributing people within their community.

Our organisation has a strong commitment to safeguarding children and any employees will be vetted to a level appropriate to the role for which they have applied.

HOW TO APPLY:

We can fill you in about what makes us unique at an interview or let us know if you have any questions by contacting one of the Human Resource team on  and ask for Sandy or David.   

Applications close 5.00pm Tuesday 11th June 2024