VAPO Takapuna Store Manager Wanted!

VAPO is on the hunt for a Store Manager to drive our store, sales and team at our Takapuna branch!

We are a retailer of harm reduction tools and vaping products. Our company philosophy has always been to create an inviting space where anyone who wants to quit smoking feels welcome.

Our stores are not like your typical vape shops - we offer a clean, modern and minimalistic in-store experience for our customers, welcoming for anyone and everyone! Check out our amazing website and see if this fits with you too!

About the role:

The Retail Store Manager will ensure a smooth running of all store daily operations and customer orders, all the way through to sale completion and after-sales experience.

You will have natural leadership and your ability to motivate, develop and empower our retail team members to think independently and commercially will be vital to your success. All whilst ensuring your team and yourself are strategically in line with our company vision and policies, which in turn will drive the business forward on our long-term growth plans and will be key to the greater success of the business.

We are looking for a skilled manager who has the following skills and attributes:

• Previous Retail Store Management experience and team leadership experience
• Ability to work semi-autonomously
• A solid leadership style which boosts store culture

Role Responsibilities include but are not limited to:

• Serving customers to an exceptional standard, going out of your way to ensure they are walking out the door with a smile on their face
• Manage the store assets
• Manage the store stock on hand - ensuring the store has sufficient inventory at all times
• Seek and continuously develop your teams and your own product knowledge, and information about competitor activity, pricing, and tactics, etc
• Ensure the store sales and inventory are all correctly accounted for
• Manage and motivate your team – coach, train, develop and support
• Merchandising within the store to ensure all products are on display and presentable
• Ensure the store is well-presented, clean and tidy at all times
• Plan and assist with team training
• Assist with store recruitment when required
• Undertake regular performance reviews of your team, give feedback in aid to continually improve and develop their skills

Benefits and perks:

• Salary dependent on experience
• Generous bonus structure which is driven by KPI's and sales targets
• Fantastic potential for internal growth within the company
• An amazing fun & friendly team that all communicate together!
• Incredible business culture

Skills and experience:

• Previous management experience is a must. Although preferred, this does not have to be in a retail environment
• Knowledge of vaping products and the industry is a must
• Someone with a spark inside them!