Accor Wellington represents a portfolio of leading hotels including Sofitel, Movenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Are you a Night Owl? Don't mind being awake in the wee hours of the morning? We have the perfect night role for you....
Main Purpose of the Job
Be proficient in front desk duties and the checking, preparing of reports/statistical information in accordance with finance policy and procedures
Key Duties
Ensure the arrival and departure of all guests, to and from the hotel is dealt with in a friendly and professional manner.
Deal with all cheques, cash and credit transactions in accordance with finance policy and procedures.
Answer switchboard in a courteous manner ensuring accurate recording and prompt delivery of all messages.
Ensure the security of hotel "keys" and be responsible for the safety and security of the building
Know procedures to follow in the event of a hotel emergency.
Be totally conversant with PMS, daily balance process, running reports and compilation of daily statistical information as required by finance policy and procedures.
Audit room rates, charges, reconcile and balance revenues generated as per night audit checklist.
Prepare billings for Account Receivable in line with finance policy and procedures.
Complete computer systems back-ups and save in accordance with finance policy and procedures.
In the absence of the Night Manager take responsibility for night staff.
Be competent in the taking of reservations, up-selling where possible to maximise on average room rate.
Program wake-up calls, order newspapers and ensure they are delivered.
Communicate through the Front Office logbook to pass on important operational and guest information.
Supervisory Duties
What is in it for you:
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