Operations manager

Full job description

About Shuttlerock: 

Shuttlerock is a creative subscription platform delivering unrivalled speed and limitless scale, unlocking new potential in digital marketing. Its proprietary platform leverages designers and technology to quickly create high-performance mobile video ads using a single visual asset as simple as a still photo. The resulting ads allow agencies and brands to maximise existing creative for a wider audience.

Founded in 2011, Shuttlerock is providing guidance on effective digital marketing all over the world in over 30 languages and is one of the leading Facebook and Instagram Marketing Partners. The company has offices in New York, Los Angeles, Austin, Berlin, Paris, Singapore, Tokyo, and Nelson, New Zealand.

Job Overview: 

As the Revenue Operations Manager, you will play a pivotal role in optimising our global revenue-generating processes and maximising our sales efficiency. You will work closely with the sales, finance, product teams to streamline workflows, implement best practices, and drive revenue growth. This role requires a strong understanding of sales operations, a passion for driving results with exceptional analytical skills, CRM experience and proficiency in Microsoft Excel and/or Google Sheets. 

Key Responsibilities:

• Generate monthly sales revenue reports and provide analysis to senior management
• Send global sales update emails each week to our global teams
• Actively participate in regional revenue calls
• Report on OKR metrics
• Forecast revenue and track performance against targets, identifying areas for improvement
• Manage our global CRM tool (HubSpot), including configuration, user training, workflow updates and building processes, dashboards and reports to ensure it is optimised and efficient
• Run effective HubSpot training sessions with whole regional teams in attendance and provide training materials
• Track, check and report on HubSpot data at a highly detailed level
• Be tech-savvy with HubSpot data and integrations with other sales tools, like Gong and PowerBI
• Serve as the liaison between the sales and finance teams, ensuring alignment on revenue recognition, financial reporting and strategies
• Identify and communicate efficiencies in the sales process, collaborating with relevant stakeholders to implement changes
• Discover ways to enable our global sales team to run faster

Ideal Capabilities and Experience:

• Proven experience in revenue operations, sales operations, or a related role, preferably in the technology or digital marketing industry
• Strong proficiency in using CRM tools, with experience in HubSpot preferred
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across global teams
• Advanced skills in Microsoft Excel and/or Google Sheets or data analysis and reporting
• Detail-oriented with strong organisational skills and the ability to manage multiple projects
• Proactive problem solver with a strategic mindset and a continuous improvement mindset
• Self-starter with the ability to work independently and make decisions

Benefits: 

• Competitive salary
• Work from home options for 2 days per week
• Fun and collaborative work environment
• Modern office with snacks and a drinks fridge, pool table and social events throughout the year

How to Apply:

To apply for the Revenue Operations Manager position at Shuttlerock, please submit your resume and cover letter detailing your relevant experiences and qualifications to mailto:. We look forward to hearing from you.

Job Type: Contract

Pay: $70,000.00 – $90,000.00 per year