ACC Navigator

Our Ohu Oranga o te Tangata team are looking to an ACC Navigator.

The ACC Navigator role acts as a conduit for ACC Kiritaki (clients) / whānau to navigate ACC Systems and Services by providing accurate, fair and accessible information and advice and empowering whnau to engage with ACC Services ā tinana, ā wairua, ā Hinengaro, ā whānau and ā whenua (total mind-body connection).

Employment type: Fixed Term till 1 June 2025. Full Time (40hrs per week/1.0 FTE).

As an ACC Navigator you will have a passion for supporting our communities across the Hauraki rohe to improve whānau understanding, knowledge and access to ACC entitlement, systems and services.

Essential Competencies include:

• A relevant tertiary qualification, or a willingness to undertake relevant study.


• Experience in whānau case management involving Manaakitanga, Kōtahitanga and Whanaugatanga.
  


• Excellent verbal and written communication skills, including proficiency in te reo Māori me ōna tikanga.
  


• An in depth understanding of Kaupapa Māori principles for Whānau, Hapū and Iwi in Hauraki rohe (region).


• Ability to build and sustain beneficial, trusting and professional relationships with ACC Kiritaki, ACC, and cross-sector professional and community organisations.


• A drive to support ACC Kiritaki and enable their access to ACC Services.


• Adaptability in approach to provide individualised support to individual ACC Kiritaki.


• The knowledge, skills and community linkages to coordinate support for ACC Kiritaki across health, social and voluntary services.


• An understanding of ACC, ACC Services and related health, social and voluntary services.
  


• Computer literacy.


• A clean full driver licence. 

We require a confident pro-active individual with strong time management skills, great sense of humour and a sparkling personality.

To succeed in this appointment, you must have a commitment to improving the accessibility of service provision to Hauraki whānau and a clear understanding of Te Taha Māori.

If this sounds like you, please submit your application now!

For a copy of the position description please email a request to: [email protected]

Applications will be reviewed upon receipt.

Mauri Ora.