Account Manager - Digital Marketing

About Us:

The Web Guys is a leading digital marketing, web design & development agency dedicated to helping businesses achieve their online marketing goals. We take pride in delivering innovative digital marketing solutions to a diverse range of clients. We are now looking for a talented Digital Marketing Account Manager to join our team and help us drive success for our clients.

Job Description:

As a Digital Marketing Account Manager, you will be responsible for managing and nurturing our digital marketing client relationships. You will play a pivotal role in delivering exceptional service to our clients and ensuring the successful execution of their digital marketing strategies.

Responsibilities:

Client Onboarding: Work closely with clients during the onboarding process, understanding their goals, and tailoring digital marketing strategies to meet their needs.

Account Management: Serve as the primary point of contact for assigned clients, building strong, long-lasting relationships and ensuring their satisfaction.

Strategy Development: Collaborate with our team to develop and implement effective digital marketing strategies, including SEO, PPC, social media, and content marketing.

Campaign Management: Oversee the day-to-day execution of digital marketing campaigns, ensuring they meet client objectives and KPIs.

Performance Analysis: Regularly analyse campaign performance, generate reports, and provide data-driven insights to clients to optimize results.

Budget Management: Manage and allocate client budgets effectively to maximize ROI.

Client Education: Educate clients on digital marketing best practices and keep them informed of industry trends.

Stakeholder Communication: Maintain clear and regular communication with clients, addressing their needs and concerns promptly.

Problem Solving: Act as a problem solver for client issues and concerns, ensuring client satisfaction.

Team Collaboration: Collaborate with cross-functional teams, including designers, developers, and content creators, to meet client goals.

Qualifications:

• Certification in Marketing, Business, or a related field.
• Proven experience in digital marketing account management or a related role.
• Strong knowledge of digital marketing techniques, platforms, and tools.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Strong project management skills and attention to detail.
• Customer-focused with a passion for delivering exceptional service.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

We look forward to receiving your application!