Account Manager (PR/Social)

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Job Description - Account Manager (PR/Social)

29-May-2024

OMG/1755332

Auckland-NZ

Category: Client Service - Account Manager

Position Type: Full Time Permanent

Business Unit: Hearts & Science

Attachments: No File Attached

Application Close Date: 28-Jun-2024

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Job Description

Why Join Hearts & Science NZ

Hearts' ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment. We want everyone that chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave and Loyalty Leave to name but a few.

For more information on Hearts & Science please visit:

About the role

The role of an account manager is integral to the agency's growth in the areas of Content, PR & Partnerships.

Partnering with the Client Service team you will have the ability to recognise opportunities for our clients to deliver innovative strategic solutions and best-in-class recommendations across consumer and corporate PR, experiential events, content creations, media relations, sponsorships and partnerships, and social media along with playing a key role in new business opportunities for Hearts & Science.

This role is about challenging mediocrity and delivering award-winning, best-in-market work. As an account manager – specialist services, you will:

Hearts' ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry. We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment. We want everyone that chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave and Loyalty Leave to name but a few. For more information on Hearts & Science please visit: About the role The role of an account manager is integral to the agency's growth in the areas of Content, PR & Partnerships. Partnering with the Client Service team you will have the ability to recognise opportunities for our clients to deliver innovative strategic solutions and best-in-class recommendations across consumer and corporate PR, experiential events, content creations, media relations, sponsorships and partnerships, and social media along with playing a key role in new business opportunities for Hearts & Science. This role is about challenging mediocrity and delivering award-winning, best-in-market work. As an account manager – specialist services, you will:

  • Build a results-oriented culture with a focus on delivering well-executed, unexpected, and rewarding work
  • Act as a Business Partner to both the client and the client service team
  • Develop a strong understanding of our client's business and their categories to deliver stand-out work
  • Actively participate in producing work that inspires, motivates, engages, and creates commercial action
  • Be a confident presenter
  • Be a leader who leads by example, builds and fosters agency culture, both within Hearts & Science and across the group
Skills & Experience:
  • Degree preferable, but not a necessity
  • Minimum 3 years' experience in an agency or in-house in the relevant discipline
  • Have successfully led the delivery of PR/Social/Partnership campaigns
  • Experience with large clients across a range of categories
  • Presentation and storytelling skills
  • Planning and organising skills
  • People management skills
  • Creative thinking

If this sounds like you, please apply directly via the job ad.

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