Administration / Advisor Coordinator - Unlimited Growth Potential

We are looking for an enthusiastic, skilled candidate who will hit the ground running with this full time Administrative / Coordination Role.

Energy Workshop is a locally owned and operated business group with growth opportunities for Positive, Professional, Proactive and Productive people. 

We need a reliable candidate with a solid work ethic, a drive to succeed and the desire to improve their skills and experience. High level of attention, strong organisational skills and an excellent communicator. A confident and proactive person with plenty of initiative and natural problem solving abilities will thrive with this opportunity. 

Working within our administration team completing all the standard duties with a focus on scheduling in a timely and efficient manner. A well organised, goal setting multi tasker will be at home with this role. 

Responsibilities:

• Main first point of contact with our customers, introducing us and qualifying customers needs to provide them with the best experience with our team.  
• Primarily scheduling our advisors and secondarily Install teams appointments while maximizing efficient routing and travel time
• Coordinate with customers to confirm appointment details and ensure outstanding service
• Liaise with Advisors and Install teams to communicate scheduling updates and resolve any conflicts
• Maintain detailed scheduling records within our cloud based project management system.
• Identify opportunities to streamline scheduling processes for improved efficiency
• Provide excellent customer service and handle inquiries in a friendly, professional manner

Requirements:

• Minimum 2 years of experience in a scheduling/coordination role, preferably in the construction or service industry
• Strong organizational and multitasking abilities with an eye for detail
• Excellent verbal and written communication skills
• Proficiency with scheduling software and project management systems
• Problem-solving skills with the ability to think critically and adapt to changing priorities
• Customer service orientation with a positive, professional attitude

In administration this requires a disciplined self-starter, who is comfortable with technology using multiple systems and platforms. And while the role is varied and expanding it will require someone with the willingness to be flexible and accommodating as the business grows. 

Your full time role will be over 5 days, one of which could be a weekend day and between 8am to 5pm. 

Our business has grown from strength to strength due to the commitment and hard work from its people, so if you think you have what it takes to add value to our great team then send us a copy of your CV and let’s get the ball rolling.