Advocacy Manager

About the role

Christians Against Poverty (CAP) is seeking an experienced Advocacy Manager to lead CAPs newly created Advocacy Team during a pivotal season of growth and transformation as we launch our refreshed services. This is a strategic leadership opportunity to shape the direction of the team, foster collaboration, ensure accountability, and promote continuous learning, all with the goal of strengthening positive outcomes for our clients.

In this role, you will oversee all aspects of the Advocacy Team’s operations, ensuring that advocacy recommendations are implemented with excellence. You will play a key role in maximising outcomes for clients impacted by irresponsible lending, driving meaningful change and advancing CAP’s commitment to serving people living in money chaos.

Key areas of responsibility include:

• Monitor and facilitate the service delivery outputs of the Advocacy Team


• Identify insights and trends pertaining to the Advocacy Team and its functions


• Ensure healthy collaboration across the Advocacy Team and relevant stakeholders


• Lead the Advocacy Team to deliver CAP’s Vision, Values & Impact while growing in Client Services Competencies


• Develop and maintain key strategic relationships to enable better client outcomes
  

About you

You are excited to bring your professionalism and expertise to enable the greatest possible impact for whānau experiencing money chaos in Aotearoa.

You are an influential leader, who challenges yourself and others. You don’t opt to take a path of least resistance. Instead, you leverage your skills and expertise to do what is right for the Kaupapa and the people you’re serving.

You are ready to undertake a journey – not only committed to your own professional and personal transformation, but you are deeply invested in enabling transformation in others.

You’ll also bring relevant experience for the role:

• 2+ years proven experience in a similar role


• 2+ years proven experience working in a client-centered service delivery and/or with community-based social issues


• Proven experience as a certified Financial Mentor and Supervisor


• Familiarity with financial institutions, systems and practices in Aotearoa


• Proven ability to lead a team, to increased purpose and work delivery, and through change initiatives


• Strong coaching skills, excellent relationship building and people skills


• Ability to work collaboratively across a range of different stakeholders


• Ability to bring fresh ideas and new thinking, with a proven track record of identifying and developing opportunities for improvement and innovation


• Strong growth, developmental and learning mindset, and mode of practice


• Strong time management with a capacity for large workloads, and an attitude of completion


• Strong skills in working collaboratively to maximise service delivery effectiveness and client experience outcomes

Please refer to the Job Description for a detailed outline of the role, as well as the skills, abilities, and attributes we are looking for.

About CAP

Christians Against Poverty (CAP) is a professional and client-centric service provider. We are a not-for-profit organisation with a vision of ‘’Ending money chaos in Aotearoa’’.

CAP provides free practical help and hope to people living in unmanageable debt and hardship. Partnering with over 150 local churches from Kaitaia to Dunedin, CAP releases New Zealanders into lives of fullness and freedom.

Each day we are guided by our three values: mutual thriving; giving our best to people we serve; with Jesus.

Read stories of lives changed at capnz.org/stories.

Some of the benefits of working at CAP

• You’ll be joining an organisation with recognised expertise in the sector, committed to constant learning and development so we can consistently give our best to people we serve


• Thrive in a flexible environment that puts priority on connection, growth, and ownership of your hauora/wellbeing


• Cultivate and enrich your faith at the same time as your career, in a workplace committed to karakia/prayer, discernment and a ‘with Jesus’ approach


• Work in a Te Tiriti-honouring organisation, drawing on the spirit of mutual flourishing inherent in Te Tiriti of Waitangi


• Tangible benefits include EAP, flexible working options, 37.5 hour working week, at least 5 weeks’ annual leave per year & free onsite parking.


• Best of all – you will be a part of New Zealanders being released from money chaos, and taking steps towards Jesu

Application Information

Please note that you will be required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role. Please see CAP's Police Check Policy for more details.

There is no closing date for applying for this role – however the vacancy will close as soon as a suitable candidate is found. Get your application in now!