AI Enablement Lead | Wellington | Permanent

About our team | Mō te tīma:

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.

Our Technology group provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.

We’re driving a once in a lifetime transformation of services for New Zealanders. The group is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.

About the role | Mō te tūnga:

As the AI Enablement Lead, you’ll be accountable for accelerating the adoption of AI across the end-to-end delivery lifecycle, embedding it into design, build, test and change activities.

You will work across multidisciplinary teams to identify high-value use cases, enable adoption, and ensure AI is applied responsibly, in line with assurance, privacy, security and technology standards.

This is a unique opportunity to embed practical, responsible AI into everyday ways of working across a large, complex organisation.

This role is based in our Wellington office.

Key responsibilities include:

• Define and promote AI-by-design principles and guardrails aligned to programme objectives and organisational policy


• Identify and enable high-value AI use cases across design, delivery, testing, business readiness and continuous improvement


• Coach and enable teams to use AI tools effectively while maintaining quality, assurance and governance requirements


• Establish reusable patterns, guardrails and ways of working to support consistent AI adoption across workstreams


• Support teams to embed AI tooling into everyday workflows across disciplines


• Collaborate with architecture, security, legal and assurance functions to ensure compliant and responsible AI usage

We’re committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, cultures, and experiences. Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team.

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you. 

What you bring | Ōu pūmanawatanga:

• Demonstrated expertise in AI enablement and responsible AI practices, with strong awareness of emerging tools, trends and regulatory considerations


• Proven experience applying AI tools in delivery environments (e.g. content generation, analysis, prototyping, test automation) with measurable impact


• Experience embedding new ways of working at scale, including developing playbooks, patterns and enablement approaches


• Strong capability in coaching multidisciplinary teams to adopt new tools and practices


• Experience contributing to governance, assurance or risk frameworks, particularly in privacy, data and responsible technology use


• Ability to work effectively with enterprise stakeholders across architecture, security, legal and delivery leadership


• Proven ability to identify and scale innovation opportunities beyond pilot phase into operational workflows


• Strong understanding of end-to-end delivery lifecycles within digital or transformation programmes


• Certifications or demonstrated capability in AI/ML, data ethics, cloud platforms or agile delivery are advantageous

If you are passionate about enabling teams through practical AI use and shaping how technology improves outcomes at scale, this is an opportunity to make a significant impact across a major transformation programme.

Position Description | He Whakaahuatanga Tūnga:

A copy of the position description can be found here. AI Enablement Lead position description.

Salary | Utu-ā-tau: 163,784.00 - 203,820.00

A salary offer will be based on the preferred candidates skills and experience and our team relativities.