Applications Support

For a copy of the job description please click here.

PLEASE APPLY THROUGH SEEK NZ

About the business

At GS1, we empower organizations to grow efficiently, sustainably and safely – helping transform the way we work and live. We do this by providing a suite of GS1’s global standards and solutions, but we offer more than just the humble barcode. GS1 New Zealand works with organisations to provide solutions that allow them to share accurate information with their communities to streamline the way they work. 

Whatever the industry sector, be it Retail, Government, Healthcare, Production or Manufacturing, GS1 New Zealand offers the tools and solutions necessary to support those organisations.  GS1 is a global family of not-for-profit, member-owned organisation.

About the role 

As Application Support, you will work closely with the Product Owner, Business Analyst, and development team from discovery through to delivery and ongoing support, helping align technical solutions with customer and business goals. You will support customers, contribute to product and testing activities, and act as the subject matter expert for Product Recall New Zealand (PRNZ). 

About you 

As someone with experience in product environments, you’ll have a background in Application Support or Business Analysis or Testing or Product Specialist (SME). You will be able to understand and analyse requirements with the ability to communicate these to a team of developers. You will also be able to support the development teams while continuing to support the application in production. 

The kind of skills and experience you’ll have are: 

• Top level IT service desk experience will be considered 

• Ideally two years of experience in their relevant role (not essential though) 

• Product development & Support experience 

• Excellent communication skills  

• Superior customer engagement skills 

• Experience in an Agile development environment  

• A true self-starter with a drive for continuous improvement and professional demeanour 

Working at GS1 

GS1 has a great values-based culture existing for the success of our members: 
We Care: We are a supportive and close-knit team 
We Connect: We stay close to our members, partners, and our extended global GS1 family 
We Aspire: We are forward thinking and have ambitious plans for the future 

 

Like to join us?  We also provide: 

• Flexible working 

• Competitive salary based on experience 

• Health Insurance 

• Life and income protection insurance 

• Discounts at Major Retailers  

Think that you’ve got the right attitude and skills to be part of the GS1 team?  If so, applications close Monday 28 April 2026 but will be reviewed as they come in and may close earlier if we find someone awesome before then.