Aquatic Admin Supervisor

Join Us at New Plymouth District Council!

Tūhono mai ki Te Kaunihera-ā-Rohe o Ngāmotu!

Who Are We? | Ko wai mātou?

Te Kaunihera-ā-rohe o Ngāmotu - New Plymouth District Council (NPDC) is shaping the future of our district. We’re here to serve our community and create a place where people love to live, work and visit. Guided by the principles of Te Tiriti o Waitangi, we’re committed to building strong partnerships that respect and celebrate our rich cultural heritage.

Innovation, sustainability and collaboration drive everything we do as we deliver services and initiatives that support our vision: a thriving, connected and future-focused district.

At Te Kaunihera-ā-rohe o Ngāmotu, we’re proud to be an inclusive, dynamic organisation that values people, creativity and progress. If you’re passionate about making a real impact and being part of something bigger, this is the place for you.

The Opportunity | Te āheinga

We have an exciting one‑year fixed‑term opportunity for an Aquatic Admin Supervisor at the Todd Energy Aquatic Centre, covering while our current team member is on secondment. In this pivotal role, you’ll provide high‑quality administrative support to keep the centre running smoothly and ensure every visitor enjoys a safe, positive and welcoming experience.

As the Aquatic Admin Supervisor, you’ll be responsible for coordinating the centre’s retail operations, managing facility bookings, overseeing our point‑of‑sale (POS) system and supporting staff training. This is a chance to combine your administrative strengths, customer service skills and passion for community wellbeing in a dynamic, people‑focused environment.

If you thrive in a busy setting, enjoy problem‑solving and love helping a team shine, this role offers an excellent opportunity to make an impact at one of New Plymouth’s most popular community facilities.

Key Responsibilities | Ngā haepapa matua

• Provide efficient, accurate and friendly service to all customers.


• Show leadership and provide support to the reception team.


• Contribute to the development of customer services at the Aquatic Centre ensuring that the level of service is appropriate and always responsive to customer needs.


• Respond to public enquiries in a fair, friendly and timely manner.


• Participate in customer service desk duties and maintain a high standard of professionalism and a commitment to following processes.


• Show respect and sensitivity for Tangata Whenua and all other cultures.


• Be the first point of contact for all bookings including coordinating the water safety programme.


• Processing of invoices and purchase orders.


• Follow up arrears of missed payments for Direct Debits


• Promote and market the retail area, complete day to day stock management and ordering


• Customer service, leadership and quality control


• Undertake and perform any other duties as required by the Aquatic Programmes Coordinator.

Essential Skills and Experience | Ngā pūkenga me ngā wheako

• Hold a current First Aid certificate.


• Relevant experience in a similar role.


• Excellent interpersonal and communication skills.


• Experience using Envibe software – preferred but not essential.

Why Taranaki? | He aha ngā hua o te rohe nei?

Taranaki isn’t just a region - it’s a way of life. Here, you’ll find the perfect blend of career opportunities and lifestyle in one incredible place. Framed by the majestic Mounga Taranaki and the sparkling Tasman Sea, this is where you can hike world-class trails, surf uncrowded beaches and immerse yourself in a vibrant arts and culture scene – all within minutes of each other.

With affordable living, great schools and a strong sense of community, Taranaki is the ideal spot to live, work and raise a family. Whether you’re chasing adventure, craving tranquillity or looking for both, life here offers an unbeatable balance that makes every day extraordinary.

What We Offer | Ngā Ratonga

At New Plymouth District Council, we’re not just offering jobs – we’re building careers and creating a workplace where people thrive.

When you join us, you’ll discover:

• Clear career pathways - to help you grow and succeed


• Learning and development opportunities - that keep you ahead of the game


• Support for personal and professional growth - so you can be your best self

Plus, our People’s Package is designed with you in mind, covering five key pillars:
Wellbeing, Development, Benefits, Culture and Recognition.

Because at NPDC, it’s not just about what you do – it’s about who you become.

You can expect to start in this 1-year fixed-term, full-time role with a salary of between $76,621 – $82,579

Why Join Us? | Ngā hua o tō hono mai?  

Your wellbeing matters to us. We’re committed to creating an inclusive, supportive workplace where your contributions are valued and celebrated. Together, we’re shaping a vibrant future for New Plymouth - one step, one idea, one achievement at a time.

Applications close Sunday 8th March 2026

Be part of a council that values people, culture, and opportunity.

Me tūhono mai koe kia tautoko I te Ngāmotu o āpōpō!

Te Kaunihera-ā-rohe o Ngāmotu is an equal opportunity employer (EOE), and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.