Job Description - Assistant Front Office Manager
Front Office & Guest Services (Hospitality & Tourism) We are currently seeking an Assistant Front Office Manager to lead our dynamic and exceptional Front Office team. The ideal applicant would have had one or more year's hotel front office managerial experience; have excellent competency in Opera, have a professional qualification, excellent grooming and an eye for detail. We require the following attributes: Minimum 2 years experience in a similar role Exemplary customer service Excellent verbal and written communication skills Immaculate personal grooming Strong leadership qualities to engage and inspire a close knit team Financial acumen, invoicing and budgeting experience Development and Implementation of SOPs Experience recruiting and training Understanding of reports, checklists and other tasks as directed by management Excellent knowledge of hotel PMS, preferably Opera Full Drivers License Class 1 The role: Perform the function of a Duty Manager while assisting in the management of the Hotel's Front Office. Meeting and greeting VIP guests Managing the hotel's technology systems Maintaining guest relationships, requirements and feedback About QT Wellington The southernmost city of New Zealand's North Island, Wellington is the nation's capital and arts and culture hot-spot. Our QT is dripping in art, color and creativity. Work for QT, explore NZ. Simple! QT Life We're for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don't just come to work, you bring yourself to work. Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. But people are what make QT. One. By. One. Are you? One, I mean? Let's find out... Renowned for excellence in guest experiences, design and fine dining. An ideas-driven, ever-evolving and rapidly expanding company. We're connected to our local creative and culinary communities. Career growth through our Event Entertainment & Hospitality network. Discounted movies at Event Cinemas & hefty accommodation savings. Located in Wellington's stunning cultural precinct on the water... sounds good right?! To learn more about us visit and Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as an Assistant Front Office Manager? Do you have customer service experience? Do you hold a current New Zealand General Managers certificate? Do you have a current New Zealand driver's licence? Which of the following property management systems (PMS) do you have experience with? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
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