Auto Electrical Trade Specialist | NAPA Hamilton

• Full-time position with standard business hours; some flexibility may be required regards to rostered Saturday's 9am to 12pm.

NAPA - NZ's newest Trade and Specialist customer focussed business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands on business where high calibre, knowledgeable, industry people exceed our customers' expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

The Role:

We are seeking a dynamic and knowledgeable Auto Electrical and Air Conditioning Trade Specialist to join our team. The ideal candidate will preferably have a strong background in automotive parts sales, with specific expertise in auto electrical and air conditioning systems. This role involves engaging with customers, providing expert advice, and driving sales to meet company targets. Primarily an indoor, office/store environment; occasional travel to meet with clients or attend trade shows may be necessary.

Key Responsibilities

Customer Service & Sales:

• Assist customers in selecting appropriate auto electrical and air conditioning products.
• Provide detailed product information and technical support to customers.
• Develop and maintain strong relationships with customers to encourage repeat business and referrals.
• Manage customer inquiries and resolve issues promptly and professionally.

Product Knowledge:

• Maintain an in-depth understanding of the company's auto electrical and air conditioning product lines.
• Stay updated on new products, industry trends, and technological advancements. Engage customers about the benefits and features of various products.
• Assist in the management of inventory levels to ensure product availability at store level.
• Conduct regular stock checks and coordinate with the wider inventory team to order new stock as needed.

Administrative Duties:

• Process sales transactions accurately and efficiently.
• Participate in training and development programs to enhance product knowledge and sales skills.

About you:

• Minimum preferred of 2-3 years of experience in automotive parts sales or an automotive trade based professional wanting to get off the tools, with a focus on electrical and air conditioning systems.
• Strong understanding of auto electrical and air conditioning systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and negotiation skills.

We can offer you:

• Recognition programs and team incentives for your performance.
• An inclusive team environment; our team are important members of GPC.
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket.
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential.
• Discounts internally and with external partners.
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this.
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation.
• Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!

This is a very exciting time to be part of our team as we continue to grow. 90 day trial applies to all new employees - Send your CV to our Careers Team by clicking APPLY!

Thank you for your interest in becoming part of GPC Asia Pacific.