AWS Network Technician, Infrastructure Delivery Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment team. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks.

The position responsibilities will include scaling support of several data-center locations and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

Key job responsibilities
- Installation and troubleshooting of networking hardware, software and fiber connectivity with a proven project delivery methodology;
- Perform cabling, labelling, certification and patching of server positions to network equipment;
- Perform inventory of onsite tools and materials;
- Participate in the migration, basic configuration and roll-out of new or upgraded network hardware

A day in the life
A normal day involve working inside a data center installing network equipment and cables, managing vendors, and negotiating deadlines with program managers. You will be responsible for running multiple projects at the same time.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Auckland, NZL

BASIC QUALIFICATIONS

- IT diploma or equivalent in computer hardware, computer science, information systems or related field
- 2+ years of relevant experience in delivering sustainable and repeatable solutions and processes in a networking environment.
- TCP/IP networking and broad infrastructure knowledge with hands on experience with cabling infrastructure best practices and methodologies
- Troubleshoot networking, routing and inter connectivity issues, troubleshooting of network device configuration and low-level application interactions

PREFERRED QUALIFICATIONS

- Experience in large scale data center network implementations and support
- Experience in a virtualized enterprise networking environment
- Ethernet and IP networking knowledge and experience in the application of IP protocols.
- Experience dealing with customers during problem resolution and operating efficiently under pressure
- Excellent analytical skills, effective prioritization and time management