Bar Manager

About The Role - Te mahi

An exciting opportunity awaits a full time Bar Manager at our rooftop bar Sunset, at Sudima Auckland City. Influences from beloved bars from around the world have been woven together to create Sunset’s tapestry of inspiration; one thread from a bustling rooftop terrace in Mumbai, one from a speakeasy in Budapest, another from a hotel bar on Manhattan’s High Line. A delicious cocktail of global influences, cultures and talents come together to create this popular space.

To be successful in this role, you will have experience in a leadership role in a busy restaurant or bar, a passion for exceeding guests' expectations, great knowledge of wine varieties, and well versed culinary art of making cocktails and mixed alcoholic drinks.

You will lead, motivate and inspire a team ensuring that exceptional experiences are front of mind for both the team and our guests.

Working alongside the Food and Beverage Manager you will be able to add your experience and flair to the bar through collaboration and team work while having the support of an experienced team.

Responsibilities | Ngā haepapa

• Maintain an effective bar service with an emphasis on high quality, efficient service.
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated.
• Set-up of the outlet in accordance with the pre-determined standards of the operation.
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly.
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it.
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied.
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards.
• Evaluate the performance of the Team ensuring the highest standards of service are given at all times.
• Complete all necessary administration in accordance with Company procedures relating to all staff members.
• Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage Manager.
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.
• Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained.
• Lead menu planning and design, ensuring beverage offerings reflect current trends, seasonal availability, and guest preferences while maintaining profitability and brand alignment.

About you | Ko koe tēnei

• Minimum 2-3 year bar management or strong supervisory experience.
• Customer Service experience in supervisory or above capacity.
• A warm personality, attentive and smartly presentable.
• An ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.
• Passion for the hospitality industry, demonstrated with sound product knowledge.
• Excellent wine, beer and cocktail knowledge.
• Understanding of Sale of Liquor Act.
• Hold a valid GM certificate
• Be able to work weekends and late nights
  

Who We Are - Ko Wai Mātou

Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.

At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.

Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!

• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
• Wellbeing programme including Health insurance discounts
• Excellent reward & recognition events
• Long service and anniversary gifts and benefits
• Staff, family and friends rates within our network of hotels
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued