Building and Facilities Manager

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We’re seeking an experienced and proactive Building and Facilities Manager to oversee the day-to-day operations and presentation of our spectacular lakeside property, Oaks Queenstown Shores Resort, which has just undergone an extensive and exciting transformation. This is an exceptional opportunity to be part of a revitalized landmark resort, where attention to detail and excellence in service are paramount.

As Building and Facilities Manager, you’ll play a vital role in ensuring the smooth, efficient, and visually impeccable operation of our resort, with a strong focus on optimizing performance, profitability, and guest satisfaction. You'll also act as a key liaison with the Body Corporate, fostering strong relationships with owners and residents to ensure their needs are consistently met.

This role is part of Minor Hotels Australasia, a leading hotel group with a growing portfolio of 65+ properties across Australia and New Zealand—and more on the horizon. With a strong pipeline of opportunities, this position offers exceptional long-term career growth within a dynamic and supportive international hospitality group.

Key Responsibilities:

• Oversee the operation and maintenance of all critical building systems including electrical, mechanical, fire protection, pest control, security, and hydraulic services, ensuring compliance and excellence.
• Supervise all repairs, maintenance, and cleaning of common areas in line with the Caretaking Agreement.
• Prepare and manage building-related documentation such as maintenance reports and plant and service schedules.
• Accurately allocate owner and Body Corporate expenses in accordance with the Building Manager Agreement.
• Maintain strong, professional relationships with owners, residents, tenants, contractors, and staff, acting as a representative of the Management Group at all times.
• Possess and apply extensive knowledge of building by-laws and Caretaking obligations, ensuring full compliance.
• Monitor and report any breaches of building by-laws to the Owners Corporation, supporting a safe and harmonious environment.

This is your chance to take the next step in your career with one of the region’s most renowned hotel brands, in a role that combines leadership, operational excellence, and the opportunity to contribute to a truly world-class guest experience.

To be successful will require the following skills and experience:

• Extensive operational and financial management experience within a Hotel environment
• Strata management experience preferred 
• Strategic business acumen and commercial business knowledge
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• The ability to develop and maintain solid working relationships with guests, owners and staff
• Effective verbal, written and interpersonal communication
• A strong commitment to continuous improvement and learning
• Flexibility to work weekends and public holidays if required

Join our positive and vibrant team and be rewarded with these team benefits:  

• Highly competitive salary, which is negotiable based on experience
• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels ANZ paid parental leave benefits
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Additional paid leave including Birthday and Study leave.
• NIB Insurance discounts  
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Wellbeing programs with Uprise (EAP)
• Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.