Business Support Administrator Reception and Client Services

• Permanent Full Time Position (40hrs)


• Christchurch
  

Do you pride yourself on being warm and friendly, and committed to creating a positive experience for clients and visitors? Comcare Trust is seeking a Business Support Administrator to be the welcoming face of our Christchurch office.

About us

Comcare is an established Mental Health and Housing provider assisting people with mental health and/or addiction issues to live well in the community. We provide a rich and diverse range of Mental Health Support Services, Housing and Housing Support Services.

Our Administration team operates under a shared services model, and we value collaboration and flexibility, looking to optimise skills and deliver exceptional service.

About this role

As our Business Support Administrator – Reception and Client Services, you will be the first point of contact for clients, whānau, and visitors. This role is all about creating a warm, professional, and supportive environment for clients, visitors, and staff.

You’ll ensure our reception runs smoothly, provide outstanding customer service, and also support our teams with a range of administrative tasks.

What you’ll be doing

• Greet clients and visitors with warmth and professionalism.


• Manage incoming calls and enquiries, ensuring timely and accurate responses.


• Assist clients who may be experiencing stress, ensuring they feel supported and respected.


• Oversee front desk operations, including reception duties such as meeting room bookings, mail and courier handling, and office supply management.


• Providing wider general administrative support to teams and managers by collaborating with the wider Business Support team.

About you

Previous experience in mental health, social services, or similar client-focused environments is an advantage. Experience that demonstrates the ability to act with empathy, professionalism, and patience.

To succeed in this role, you will have:

• Strong communication and interpersonal skills


• NCEA Level 2 or equivalent.


• Ability to remain calm and patient.


• A proactive approach.


• Strong organisational skills.


• Proficiency in Microsoft Office and general administrative systems.


• A friendly, respectful, and culturally responsive approach.


• Experience working with diverse communities.


• Commitment to confidentiality and professional boundaries.


• Experience preparing documents, calendar management and comprehensive administrative support.


• Ability to build strong relationships with internal and external stakeholders.

Applicants must hold a current full, clean driver’s license.  

You will have a cultural awareness, knowledge of, and demonstrable commitment to the principles of Te Tiriti o Waitangi

Eligibility

Applicants for this position must have the legal right to work in NZ and consent to undergo a criminal record check process.

What we offer

In return Comcare provides a supportive and positive culture that is committed to the ongoing development of its workforce in an area of growing need.

“Ko te whakaora, he hīkoi whakamārama. Māna anō tōna ake ara whakaora e whakarau”  

  “A journey of discovery where an individual leads their own unique process of moving forwards”  

How to apply

Applications close Thursday 22 January 2026 at 3pm. 

Please note, this role may close earlier if suitable candidates are found, so apply today! 

To view the job description, visit www.comcare.org.nz/current-vacancies/ 

 For questions, contact the Recruitment Team at [email protected]