Chief Executive Officer

About the company

Triquestra, a proud member of Vela Software and Vela APX, is a leading brand in retail solutions globally. With headquarters in Auckland, New Zealand, Triquestra has been dedicated to serving the global retail industry for over two decades.

About the role

Reporting to Vertical Market Manager, as the CEO of Triquestra, you will provide strategic and operational direction, foster long-term professional relationships with clients, ensure the delivery of quality solutions and services, and maintain high levels of customer satisfaction.

The primary responsibility of the role is to manage and direct Triquestra towards achieving its goals and objectives, while ensuring optimal profitability and efficient utilization of business assets and human resources. This includes overseeing the quality of our products and services, leading a motivated team and managing all financial and operational aspects of the business. Additionally, you will be accountable for delivering exemplary customer service to our clients.

This is a permanent full-time role based in our office in Avondale, Auckland.

Main responsibilities:

• Develop and implement successful strategic and operational plans for Triquestra.
• Establish organizational objectives, policies and programs, and monitor performance against set standards and targets.
• Develop a high-performing management team aligned with the company's objectives. Foster an organizational culture that reflects our corporate values and provides opportunities for staff development.
• Oversee budget preparation, compliance with corporate policies and effective management of business assets and human resources. Drive continuous improvement initiatives.
• Ensure the quality of Triquestra products and services meets world-class standards. Manage resources to develop and maintain these offerings, focusing on customer satisfaction and regular updates.

Skills and experience

• Proven leadership skills.
• Experience managing teams delivering professional services.
• Experience in professional environments with a strong customer service orientation.
• Excellent relationship building and negotiation abilities.
• Analytical and conceptual thinking capabilities.
• Excellent time management and IT industry understanding.
• In-depth understanding of the IT industry
• Strong interpersonal, presentation and communication skills.
• Energetic and flexible approach, commitment to excellence and innovation.
• Relevant qualifications in IT and proven experience in a leadership role.

Interested? Apply today! 

Join us at Triquestra and lead our journey towards excellence in the global retail solutions landscape. Apply now to be part of an innovative team dedicated to shaping the future of retail technology. 

We are proud to be an Equal Opportunity Employer.