Clinical Administrator

Ko wai mātou - About us: 

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. 

He aha te tūranga - About the role: 

We are seeking a dedicated and detail-oriented Administrator to support Hato Hone St John clinical and operational staff on their learning journey.

This role includes oversight of all administrative processes relating to Clinical Practice Education Delivery and plays a vital role in supporting the wider Clinical Practice Education Delivery Team.

The Administrator will help ensure the efficient coordination and seamless delivery of our training programmes and educational initiatives.

Please note this is a 12 month fixed term opportunity and can be in Auckland or Christchurch based. 

Key responsibilities:

• Ensure all administration processes and requirements are completed efficiently, accurately and within the required time frames.
• Demonstrate a high standard of internal and external customer service in a fast-paced environment and ensure that all enquiries and requests are promptly, politely, and effectively responded to.
• Coordinate educational resources, schedules (using appropriate platforms) and marking for education Clinical Support team members.
• Maintain confidentiality, effective and timely communication, and efficient support to enhance the proficiency of the wider Clinical Support Team.
• Work collaboratively with the Administration Managers and Clinical Support Mangers to ensure national consistency of administration processes.

Ko wai koe - About you:  

• Intermediate to advanced Microsoft Office skills, particularly Word, Excel, PowerPoint, Outlook, and Teams.
• Excellent written and oral communication skills, including the ability to communicate effectively on complex issues – verbally and in writing.
• Previous experience and success in an administration role together with the ability to apply a sound knowledge of administrative systems and processes.
• Proven ability to work well in a fast-paced environment / work well under pressure.

Additional Information

Me pēhea te tuku tono - How to apply 

If this sounds like you, we’d love to hear from you click “I’m interested” before applications close on Monday 1 September 2025.

For further information please contact Ariane Schmidt-Monk, Recruitment Manager on [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.