Clinical Operations Coordinator

Waipapa Taumata Rau | The University of Auckland

The Faculty of Medical and Health Sciences is a diverse faculty with more than 4,000 students studying across six schools, led by world-leading researchers.  We are committed to improving the health of our local, national, and global communities through excellence in teaching, research, service, and engagement.

Our mission and values place a strong emphasis on both our student body and our scholarly community, and we work with both community and enterprise to advance the well-being of the people of Auckland and New Zealand, with a clear commitment to pursuing sustainability.

Te Whiwhinga mahi | The opportunity

Are you highly organised, proactive, and passionate about supporting clinical teaching and research? We’re seeking a Clinical Operations Coordinator to play a pivotal role in ensuring the smooth running of our Clinical Research Centre (CRC) and specialised clinics, including Optometry, Audiology, Nutrition & Dietetics, Speech-Language Therapy, and the WellChild Clinic.

As the Clinical Operations Coordinator, you will play a pivotal role in supporting teaching, research, and clinical activities. You’ll be the go-to person for operational coordination, facilities management, and administrative support across our clinical spaces. This is a dynamic role that requires strong communication, multitasking, and problem-solving skills.

Nga Pūkenga Motuhake | Important Skills

• Coordinate clinic operations, room bookings, and exam logistics (e.g., OSCEs).
• Manage facilities, equipment servicing, linen, waste disposal, and clinical supplies.
• Provide training and support for Patient Management Systems (PMS).
• Deliver exceptional front-of-house service to clients, students, and staff.
• Support onboarding, induction, and access for staff and students.
• Ensure compliance with health and safety protocols and emergency procedures.
• Assist with financial administration, reporting, and marketing communications.

This is a full-time (37.5 hours per week), permanent position.

Salary range is $62,400 - $66,801 per annum, dependent on skills and experience.

For more detailed information, please refer to the Position Description

He kōrero mōu | About you

You’ll bring strong organisational and problem-solving skills, excellent communication, and the ability to thrive in a fast-paced, multi-stakeholder environment.

Essential:

• Relevant tertiary qualification or equivalent experience.
• At least 5 years’ experience in an administrative or coordination role within a large, complex environment.
• Strong IT skills, including advanced Microsoft Office.
• Exceptional customer service and stakeholder engagement skills.

Preferred:

• Experience in clinical, tertiary, or healthcare settings.
• Familiarity with patient management systems and facilities coordination
• Ability to work collaboratively across diverse teams and stakeholders
• Knowledge of facilities management and health & safety processes
• Ability to balance a business approach with a clinical and academic setting

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory, and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and several other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications should be submitted online, before the closing date of 21st September 2025, and include an up-to-date CV and cover letter outlining what strengths you will bring to this role.

If you have any questions about this role, please get in touch with Clivenn Naepi (Clinics Practice Manager) via [email protected] for a confidential discussion. Please note we are happy to answer your questions, but we do not accept applications by email.

**We reserve the right to close applications early if a suitable candidate is found**

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz