Clinical Specialist, Allergan Aesthetics

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Allergan Aesthetics | An AbbVie Company

AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability.

We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing [email protected] or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.

The Clinical Specialist plays  a critical role in providing clinical expertise and support to healthcare professionals and patients in the use and understanding of our products. You will be responsible for delivering training in-clinic and at events and workshops, conducting presentations, and ensuring high-quality service in accordance with clinical and regulatory standards across Australia and New Zealand.

You will act as a facilitator, identifying clinical educational needs, and supporting healthcare professionals development, to enhance clinical performance through delivering a bespoke educational journey. The role requires domestic travel approximately 50% of the time, with some international travel to Australia required.

This is a unique opportunity to work with AbbVie, recognised on the Fortune 100 Best Companies to Work For list for the 8th year in a row in 2025!

KEY DUTIES AND RESPONSIBILITIES

• Provide in-depth clinical support and guidance to healthcare professionals and patients to ensure optimal use of Allergan products.
• Assist in optimising healthcare professionals clinical and communication skills with patients by implementing key learnings into their day-to-day practice with the on-label use of the Allergan Aesthetics (AA) facial aesthetics portfolio.
• Develop and deliver training programs and educational materials for healthcare providers and internal teams, ensuring they are well-informed about the latest advancements and product updates.
• Utilise tools and resources to assist in the transfer of knowledge.
• Consultative patient facilitation, assess educational needs, aiming to fill knowledge and skills gaps.
• Tailoring specific educational needs of healthcare professional, to address knowledge/skills gaps.
• Putting theory learned online and at events, into practice as the clinical level.
• Work closely with sales, marketing, and medical teams to incorporate clinical insights and feedback into the strategic planning and development process.
• Conduct product demonstrations and presentations at conferences, workshops, and symposiums.
• Build and maintain strong relationships with nurse trainers, faculty, key opinion leaders, and healthcare professionals to support brand loyalty and product advocacy.
• Implement strategies and plans to further benefit patient outcomes, patient safety and HCP needs.
• Report any adverse event within 24 hours as per Allergan’s policies and procedures.
• Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
• Adhere to Allergan’s / AbbVie’s internal codes of conduct and compliance processes.
• Other ad hoc duties such as administrative duties, as requested.

• Bachelor of Nursing
• Experience as an injector in the facial aesthetics arena is preferable but not essential.
• Experience within a sales, educational, or clinical specialist role within the pharmaceutical / medical device / aesthetics industry or alternatively, experience working in clinical practice.
• Experience in training/coaching including event management, preparation and delivery of workshops and other training solutions.
• Excellent facilitation and communication skills in both group and one-one settings.
• Valid local driver’s license
• Skills in Microsoft Office

Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

WAYS WE WORK

• All For One AbbVie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws. 
• All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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