Commercial Broker Support

Company : Hooker Corporation

Job Description - Commercial Broker Support

Provide support for the broker in the management of their portfolio by effective client query resolution and provision of insurance support in all key aspects of their work. Assist with the resolution of client queries on Domestic and Commercial cover, and account queries. Provide assistance to the senior commercial broker with any administrative and business functions as required.

Resolve client queries on their commercial fire & general insurance

Investigate client accounts to ascertain whether the policy is the right one for the clients. Set fee level within approved discretionary guidelines

Check the correct type of domestic cover and level of cover for the client and amend as appropriate

Efficient and accurate processing of domestic insurance renewals, endorsements, and cancellations

Process renewals, new business, alterations and cancellations

Set up new policies, process finance agreements for policies that are paid monthly, send out proposals and follow-up as necessary

Work in with the commercial broker to achieve monthly targets

Active cross-selling, recognising and sharing new opportunities

Maintain strong communication, with the clients and provide competent and reliable advice in the absence of the broker from the office

Consistent review of processes to optimise efficiencies.

Requirements

Level 5 National Qualification (or working towards)

Insurance Industry experience

Have a very good understanding of Swift and its various modules including versioning, finance etc

Have a good understanding of loading all policy types.

Benefits

Market leading salary

Performance bonuses

Staff Benefits including health insurance.

Original job Commercial Broker Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Hooker Corporation

Hooker & Heijden are General Insurance Recruitment Specialists. We represent Insurance broking jobs, Underwriting jobs and Claims jobs.

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