Compliance Team Lead - Get Hired Fast

We are looking for a Compliance Team Lead to join our amazing Dispatch Team.

Are you that person who can juggle multiple balls in the air without dropping them? If you love the transport & logistics industry and are hungry to succeed then this could be the job for you!

This role allows you to become part of a well-established and growing business. Our Auckland office team is growing fast, and we are now looking for a solution-driven individual who is truly passionate about customer satisfaction.  

We need someone with a positive attitude and the desire to provide a 5 star service within a fast paced and dynamic business. You will relish the challenges this industry presents and enjoy knowing your contribution makes a difference in people's lives daily. You will work in a supportive, friendly office environment full of wonderful personalities and different cultures.

Who are we

• At Smart Express our vision is to be the most trusted and respected moving and delivery company in New Zealand by delivering an exceptional service that exceeds all expectations
• We pride ourselves on being Auckland’s Number 1 Moving and Delivery company 
• We are based in Auckland (since 2005) and work closely with our regional teams in Tauranga (since 2018) and Hamilton (since 2020)
• Smart Express is a highly successful multi-award-winning moving and delivery company 
• In 2021, Smart Express was a finalist for Excellence in Marketing at the Westpac Business Awards
• We have over 35 vehicles in our fleet, including large transit vans, small, medium, and large box-body trucks
• With a range of vehicles and services, there is something to suit every move or delivery
• Our five key areas are Private house moves, Commercial product and project work, Office moves, Warehousing and Retirement
• Our focus is on providing the highest standard of service to our customers, offering tailor-made delivery and transport solutions to our residential, commercial, and retail clients
• We have over 2,000 positive reviews on Trade Me and our Google review profile is one of the best around

What we offer you

Our Smart Express Auckland office has an energetic and vibrant feel. The close knit team is always willing to help one another which contributes to our supportive office atmosphere.

We offer an attractive salary, free parking and a modern pleasant office environment in central Auckland location with great motorway access from all directions  

• Monthly celebrations of birthdays and anniversaries
• Paid birthday leave
• FREE on-site parking
• Ongoing personal development
• Quarterly employee awards
• Opportunity to make your mark in a well-known and respected NZ Freight Company.  
• A close-knit, fun, respectful team that even the directors love to be a part of.

What You Will Offer Us

• Full time role, 42.5 hours per week with flexibility to cover OT from time to time (our business operates 7 days a week 7am - 7pm) 
• Initiative, multitasking skills and a genuine desire to learn
• Excellent analytics skills (qualification an advantage)
• Sound report writing and presentation skills
• Process focused with the ability to understand technology and systems
• Detail oriented with the ability to think outside the square to provide solutions
• Be organized and have excellent time management skills
• High level computer literacy is a prerequisite, with excellent attention to detail a must
• A confident and professional communicator with internal and external customers
• Able to demonstrate sound geographical knowledge of our key areas: Auckland, Bay of Plenty and Waikato regions. And be familiar with the rest of New Zealand.

To be successful in this role you will have a great attitude, flexibility, and the kind of personality that genuinely likes to help others. Someone who takes pride in their work, has exceptional interpersonal skills and wants to be part of providing a fantastic customer experience. 

Full training will be provided on our specific systems and processes. The ability to quickly learn new software is important, as these will change to ensure we stay at the forefront of the industry.

Applicants for this position should have NZ residency or a valid NZ work visa.

Only shortlisted candidates will be contacted.