Consultant - Assisted Technology - Urgent Position

icon building Company : Taska360
icon briefcase Job Type : Full Time

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Job Description - Consultant - Assisted Technology - Urgent Position

We are desiring to recruit an analytical Consultant - Assisted Technology to join our diverse team at Taska360 in Christchurch, Canterbury.
Growing your career as a Full time Consultant - Assisted Technology is an awesome opportunity to develop fundamental skills.
If you are strong in cooperation, time management and have the right mindset for the job, then apply for the position of Consultant - Assisted Technology at Taska360 today!

Are you passionate about transforming traditional systems into innovative digital landscapes? Our client in New Zealand is seeking a Principal Consultant- Assisted Technology, Digital Channels to work on modern technology solutions that aims at improving the digital workflow systems for New Zealanders.
  
Key Responsibilities:
  • Lead the advancement of digital workflow systems, focusing on contact Centre, omnichannel practices, and consumer engagement technologies.
  • Utilize expertise in CRM systems, particularly Salesforce, to drive operational excellence.
  • Manage stakeholders effectively to ensure seamless collaboration and project success.
  • Apply your experience in the government sector to navigate complex challenges and deliver impactful solutions.
  • Thrive in a fast-paced environment, meeting tight deadlines while maintaining composure under pressure.
  • Leverage your familiarity with PaaS platforms like AWS, Azure, or MuleSoft to drive technological innovation.
Requirements:
  • Proven expertise in contact center and omnichannel practices.
  • Experience with omnichannel customer engagement/ contact center software systems and processes, ideally Genesys and NICE.
  • Proficiency in CRM systems, specifically Salesforce.
  • Strong stakeholder management skills.
  • Experience in the government sector.
  • Ability to excel under pressure and manage competing priorities.
  • Familiarity with PaaS platforms such as AWS, Azure, or MuleSoft.
  
If you're eager to make a tangible impact on the lives of New Zealanders and contribute to the country's digital transformation journey, this is the perfect opportunity for you.

Important Note: This position is open to candidates based in New Zealand with valid working rights. Only applicants with relevant experience will be contacted.

APPLY NOW or send a copy of your updated resume to Lyaz D’mello – [email protected]

Benefits of working as a Consultant - Assisted Technology in Christchurch, Canterbury:


● Excellent Benefits Package
● Opportunities to grow
● Advantageous package
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