Contract Manager - Key Accounts

About the Role:

RCR requires a Contract Manager to look after a portfolio of Key Account Contracts Nationally.  If you are a Contract Manager, with outstanding personality and a passion towards providing the extra mile customer experience, then this is a fantastic opportunity to progress your career and take on this Key Accounts Role. You need to have strong business partnership experience and sound knowledge in managing critical works/projects and timelines in the Facilities Management field.  

This an office based role in our Auckland Head Office in Penrose, working alongside our Sales and Key Accounts team to manage specific National Contracts of our Key Accounts.  One of our very capable Contract Managers are sadly moving abroad, we are hoping to swiftly replace this role to ensure a comprehensive handover and training before they jet off to follow a dream!  

Key Responsibilities: 

• Manage specified Key Account Contracts as required to ensure the work is scoped and costed correctly.
• Engage in the design review and verification process to ensure a high quality and accuracy of all design work.
• Coordinate internal resources and third parties/vendors for the flawless execution of work.
• Ensure that all works within the contract are delivered on-time, within scope and within budget.
• Create and maintain comprehensive contract documentation.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of the contract with related works.
• Meet budgetary objectives and make adjustments to contract constraints based on financial analysis.
• Comply with all RCR Corporate policies and procedures.
• Develop and maintain harmonious working relationships with clients, contract team members and RCR management.
• Expand contract margins by engaging directly with clients and RCR staff to provide optimised delivery

Skills and Qualifications Required

• Minimum 3 years' KA and or Contract Management experience, in Facilities Management or similar industries and with proven skills on national or senior level capacity. 
• Good Planning & time management skills
• Very high level organisational, analytical and decision-making skills
• Ability to communicate effectively both orally and written with a strong commercial acumen
• Excellent computer skills, including practical knowledge of Microsoft Office Suite to an intermediate level (simPRO experience beneficial)
• Ability to build and maintain rapport with stakeholders, internally & externally.
• Ability to provide a high level of customer service and demonstrate effective problem-solving skills.
• Customer focus – dedicated to ensuring expectations and requirements of internal and external customers, establishes and maintains effective relationships with customers.

Benefits and Perks? 

On top of that, you will get excellent employee benefits, work laptop and phone, subsidized medical and life insurance.  This role includes a vehicle or allowance which can be negotiated accordingly. 

About the Company 

RCR Infrastructure Limited is a New Zealand owned national provider of planned maintenance, reactive service, minor and major project, along with IQP building compliance services. We work with a range of commercial customers in the HVAC, Refrigeration and Electrical industries, providing quality service and installations throughout New Zealand.

Please copy and paste the link below to apply:

https://stonewoodgroup.bamboohr.com/careers/604?source=aWQ9Ng%3D%3D