Contract - Senior Technical Business Analyst

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

We’re looking for Senior Business Analyst contractor to start immediately and be on project until July 2026 and based in New Plymouth.

Working closely with our project team to deliver on a major piece of work.

About you:

Pivotal for success in this team is your commitment to agile principles and practices, along with a passion for driving the customer experience and requirements on technically-lead projects. And of course, a key aspect being your ability to communicate with stakeholders to elicit requirements and seek opportunities to improve their business.

Your background:

• Business analyst with experience delivering enterprise projects
• Ability to influence stakeholder relationships and drive team performance
• Development background and/or knowledge of the SDLC
• Excellent documentation and communication skills
• An experienced Agile and Scrum practitioner
• Scrum Master experience preferred  

What you’ll do:

• Map and document current and future state processes for water meter data management and billing.
• Support the design and implementation of tools for bulk data upload, data capture (e.g., ABIA Lite), and automation between systems (TechOne PnR, EAM, etc.).
• Facilitate workshops with business units to gather requirements for handover and ongoing ownership.
• Identify and document business requirements for data accuracy, billing sensibility checks, and exception handling.
• Support the development of training materials and change management plans.
• Assist with the staged handover process and ensure business units are ready to own and maintain metering data post-project.

About Datacom

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.