Credit Controller

The main purpose of this role is to ensure that The Skills Organisation’s debtors management processes are completed in a timely and professional manner. This role requires strong analytical skills, a high level of attention to detail, and the ability to work efficiently in a fast-paced environment. 

Job Description

Your key responsibilities: 

Credit Control

• Cultivate strong relationships with customers to facilitate prompt payment and resolve payment disputes amicably. 
• Collaborate with sales and account management teams to ensure alignment on credit terms and customer expectations. 
• Serve as a point of contact for internal and external stakeholders regarding credit-related inquiries. 
• Conduct regular follow-ups with customers to ensure timely payments. 
• Ensure that Credit Requests are processed before the Monthly Statement Run 
• Ensure that one-off invoices are raised before the Monthly Statement Run 
• Small balance write-offs. 
• FX write offs (SCG global accounts)) 
• Suspense account checking and transferring where necessary via journals. 
• Make sure all credit notes raised and journals completed. 
• Check due dates on invoices for courses months out and change if necessary.
• Run statements for top 50 and full ledger for all entities. 
• Additional responsibilities as assigned by the Credit Control lead 

Desired Skills and Experience

• A tertiary qualification in the accounting or administration field desired but not essential.
• Proven experience in credit control management, preferably in a similar industry or organisation. 
• Excellent communication and negotiation skills, with the ability to interact effectively with customers and internal stakeholders. 
• Proficiency in using accounting software, CRMs and Microsoft Office Suite, particularly Excel for data analysis and reporting. 
• Ability to work independently, prioritise tasks effectively, and meet deadlines in a fast-paced environment. 
• Attention to detail and high accuracy 

It’s important to our team you have these personal attributes: 

• You align with the Skills Group vital signs, Joy, Manaakitanga, Collab, Bold 
• You’re commercial, inquisitive, and driven to make Skills Group an even better business offering. 
• You enjoy a collaborative, fun but hard-working environment.