Credit Manager - Consumer

Kia ora! We have some awesome new opportunities in our Consumer Credit team based in Newmarket. Here's some info:

Is this your next role?

You'll play an important role in assessing and making lending decisions within the Small Business and Consumer segments. The focus is customer centric and you'll consistently delivery excellent customer service satisfaction results to our internal and external customers. Providing analysis and problem solving as required within appropriate and critical timeframes. 

In return, we can offer you a great opportunity to develop your career in banking within a fun and supportive team!

Does this sound like you?

Your relationship building skills are second to none. You may come from a business manager, credit or lending analyst or motor role. You'll know the front-end credit application process, have strong negotiation skills and the ability to think on your feet. Happy to flex, have experience working in a fast-paced environment and work well under pressure.

You're a pro:

• Strong lending experience
• Understanding of financial legislation regarding CCCFA
• Consumer and Small Business (SME) credit decision experience
• Effective analytical skills
• Ability to make an approval decision, including assessment of business financials
• Attention to detail and great listening and written communication skills

Our team works across a range of working hours and have the different shifts options available, we want to hear what you're looking for!

A bit about us and what we do

Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto the customer through faster service and better rates. 


Can you see yourself here?

We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).  Some of our other benefits include:

• an excellent insurance package
• yoga and mindfulness classes
• sports teams including touch, netball and football
• daily breakfast, fresh fruit and Friday night pizza and drinks

Diversity & Inclusion

At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have recently received the Rainbow Tick. Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).


Keen to learn more?

For an insight into life at Heartland, check out  , our Instagram @heartlandbanknz or follow us on LinkedIn  .  Please note you must be eligible to work in New Zealand. #J-18808-Ljbffr