Customer Care Representative - Opportunity to Make a Difference

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Job Description - Customer Care Representative - Opportunity to Make a Difference

We are in need of a hardworking Customer Care Representative to join our fast-paced team at Ryan Recruitment Limited in Riccarton, Canterbury.
Growing your career as a Full time Customer Care Representative is an awesome opportunity to develop necessary skills.
If you are strong in innovation, critical thinking and have the right attitude for the job, then apply for the position of Customer Care Representative at Ryan Recruitment Limited today!

  • Join a successful 100% Kiwi owned business
  • Salary up to $75,000, dependent on experience
  • State of the art office in Riccarton

About our client:
  • A highly successful Kiwi owned and operated business that has had exponential growth
  • Market leaders in leisure, with over 30,000 happy customers
  • With a head office in Christchurch, they have expanded throughout New Zealand & Australia
  • A family vibe they are an organisation that are committed to internal promotion, success is rewarded
  • Socially conscious, our client takes pride in giving back to the local community
  • They have a state of the art office that encourages a fun work culture
About the role:
  • Monday to Friday, 10.30 am – 7.00 pm
  • Deliver outstanding service to customers throughout Australia
  • Handle queries over the phone or via email
  • Take ownership for your customer queries and provide individual solutions to suit specific needs
  • Liaise with other departments and third parties to implement solutions
  • Manage a case load of queries at different stages of resolution
Skills & experience:
  • Previous experience in a fast paced, technical customer service role
  • Excellent technical and problem solving skills
  • Ability to work under pressure managing multiple queries at different stages of resolution
  • Strong verbal and written communication skills
  • Ability to empathise with customers
  • A passion for service excellence
  
Benefits:
  • High energy work environment
  • Culture of developing and promoting within
  • State of the art office that encourages a fun work environment
  • Commitment to staff wellbeing
  • Very active social club with multiple events throughout the year
How to apply
If this sounds like the opportunity you have been looking for then, please apply online or call Fiona Sanderson on (03) 366 9662 for a confidential discussion.
Please note only NZ Residents or Citizens will be considered for this permanent position.
At Ryan, we are committed to building diverse and inclusive workplaces. We welcome applications from all backgrounds.

Benefits of working as a Customer Care Representative in Riccarton, Canterbury:


● Excellent benefits
● Room for Advancement
● Advantageous package
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