Customer Engagement Coordinator (Fixed-Term)

Job Title

Job Description

Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.

Our purpose is clear of growing a better New Zealand together. Our commitment to our employees and customers is at the heart of everything we do.

About the role | Mō te tūranga

Do you thrive in a dynamic environment where customer service, facilities management, and event coordination come together? We are looking for a proactive and professional Workplace Experience Coordinator to join our team at our Hamilton Head Office.

As the Workplace Experience Coordinator, you’ll be the face of Rabobank, delivering outstanding front-of-house hospitality to both internal and external customers. You’ll manage client-facing areas, coordinate events, and ensure our workplace facilities across the New Zealand office portfolio run smoothly and efficiently.

This full-time, office-based role works closely with the Workplace Manager and another Workplace Experience Coordinator to provide seamless support across all aspects of workplace operations.

This is a fixed-term position ending in February 2027.

Key Responsibilities

• Provide a warm, professional front-of-house experience for all visitors and staff.

• Manage and maintain physical workplace environments.

• Coordinate internal events and meetings, ensuring all logistics are handled with precision.

• Support administrative operations and contribute to continuous improvement initiatives.

• Collaborate with internal stakeholders to ensure facilities meet business needs.

About you | Ō pūkenga

We are looking for a positive, organised and dedicated individual with a passion for customer service, who will ensure our internal and external customers receive outstanding support and assistance at all times.

The ideal candidate will have exceptional and professional written and verbal communication skills and be able to juggle the demands of a dynamic business environment.  

Our ideal candidate 

• Experience in a professional/corporate company with a reception, administration and office management focus.

• Self-motivated.

• Ability to develop and maintain relationships with internal and external clients.

• Strong communication, both written and verbal.

• Promote a culture of professionalism, respect and fun.

• Agile, Adaptable and flexible.

If you are interested in Growing a Better New Zealand Together, please follow the link and apply online or visit www.rabobank.co.nz./careers. 

Applications close Tuesday 10 February 2026

Our Values | ō mātou uara

Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients.  Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative.   We have an open culture, where you can be yourself and be valued for who you are.  All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned.  We are proud to be an equal opportunity employer. Together, we can grow a better world.