Customer Manager

This role is based in Tamaki Makaurau, Auckland.

Who are we | Ko Te Taurapa Tūhono tēnei 

Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) purpose is simple – to grow companies internationally, bigger, better and faster, for the good of New Zealand.

You would be joining the Export Customer team - we are a friendly passionate team of commercially astute ambitious Customer Managers who work within a ‘Fusion’ portfolio being a mixture of Manufacturing, Consumer Brands, Food & Beverage, Technology, Infrastructure and Services sectors.

What you'll be doing | Te whakamahere

This role is based in our Auckland office on the Tamaki Makaurau waterfront looking out to Rangitoto Island. In this role you will manage a portfolio of some well-known New Zealand brands alongside others who are in a B2B environment. The portfolio has a dual emphasis on consumer brand and manufacturing companies – most of which have a distinct design bent. This role is best suited for someone who is passionate about manufacturing / consumer goods companies, has high commercial awareness; and who is inspired by helping businesses to grow so they can export to the world.

You will work in close partnership with your portfolio of customers to deeply understand their business. You will learn and support them with their challenges and opportunities and their international growth strategy. Together you will build a work programme to help them achieve their goals. You'll be a trusted and empathic communicator, coach and problem solver who connects your customers to the right experts and tools to facilitate this support.

What you'll need to be successful | Ō Pūkenga

You will be someone who has a good understanding of the NZ export business ecosystem with strong knowledge of consumer brands, manufacturing and the international landscape including digital and technology. A self-starter that embraces change and works at pace, who can work independently but also understands the importance of connecting with the broader NZTE one global team. You will also:

- Bring in-depth commercial experience particularly in the consumer brands, manufacturing and technology space.

- Be a strong communicator with the ability to not only build rapport and but develop influential relationships across all levels & types of an organisation.

- Be commercially astute and be able to provide viable business advice to help exporters.

- Be resilient & adaptable, eager to roll up your sleeves and work alongside your customers.

- An understanding of te ao Māori and tikanga is valued.

Why you’ll love working here | Nau mai ki Te Taurapa Tūhono 

NZTE is a truly global organisation with over a hundred countries as part of our everyday. We know that life is not all about work and flexible working at NZTE is standard practice. We will give you the right technology to allow you to work anywhere and balance your time. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing!

For more info about the benefits and life at NZTE visit - nzte.govt.nz/page/life-at-nzte

What's next | Te ara ki tua

Please apply online attaching a CV and cover letter by  Thursday 30th May at 9am NZT.

The Position Description can be found here: Customer Manager

Please note: The legal right to live and work in NZ is required to apply for this role.

NZTE is committed to uplifting the mana of Māori as tāngata whenua and recognising Te Tiriti ō Waitangi/ the Treaty of Waitangi as New Zealand's founding document.

New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer.  At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability.  If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the recruiter.