Customer Service & Admin Assistant

Roofing Industries (a subsidiary of Vulcan Steel) is a New Zealand manufacturer of metal roofing and cladding products. With 15 branches nationwide, we provide reliable supply and localised service across the country.

About the Role

Join our team as an Office Administration person in a varied, hands-on role combining customer service, order processing, and practical warehouse support. You’ll help customers at the counter, assist with stock and admin tasks, and be comfortable with physical lifting in a busy warehouse environment. Monday to Friday, 7am-5pm, 40–45 hours per week.

What you’ll do:

• Process customer orders accurately
• Handle customer enquiries by phone, email, and in person
• Support front counter and showroom customers
• Assist with inward goods and product labelling
• Monitor stock and help keep work areas organised
• Support delivery, collection, and general customer enquiries
• Maintain accurate records and complete general admin tasks

• Experience in manufacturing, building supplies, trades, or warehousing (preferred)

• Previous experience in administration, customer service, or a similar role preferred
• Accurate order processing and general data entry skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Physically capable of lifting and handling products when required
• Organisation skills and attention to detail
• Reliable, punctual, and able to work as part of a team

• Great opportunity for someone looking to grow their career
• Secure, permanent role with guaranteed full-time hours
• On-the-job training and development
• Opportunity to represent a trusted New Zealand brand

Hands-on, reliable, and ready to work? Apply now.

You must be currently residing in New Zealand or have a valid work visa to be considered for this position.

We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.