Customer Service and Sales Support Representative

Recognised as a global leader in the cable and electronics industry this innovative company has continued to strengthen its market position year on year.  With a management philosophy that embraces teamwork, this opportunity has the responsibilities that will expand your customer service and sales skills in a business-to-business environment.

Reporting to a consultative manager who focuses on development and training, this is an opportunity for you to take the next step towards developing a successful and rewarding career.

• Respond to phone and email enquiries from commercial customers
  


• Email product information to the customer
  


• Process orders and quotes
  


• Update the customer on the estimated time of arrival (ETA's) for deliveries
  


• Investigate and resolve customer issues
  


• Support the Australian customer service team with overflow orders
  

Requirements

• Minimum 1-2 years of internal customer service/sales support experience
  


• Excellent verbal and written communication skills
  


• Strong attention to detail and problem-solving skills
  


• Experience processing customer orders
  


• Desire to learn new skills