Customer Service Representative

About the Company:

This company is a pillar of New Zealand’s community. They are a frontline service that provides safety and support to all. You will be working in a supportive, fast-paced environment where your best interests are always at the heart of the managers.


About the Role:

You will be communicating with customers over the phone and by email to resolve a range of issues. This will involve complaint handling, detailing invoices, bookings, queries and liaising with internal departments to help solve problems for customers.


About You:
 

• Two years’ experience in a contact centre and/or customer service environment
• Effective and clear communication skills
• Accuracy and attention to detail
• Resilience and experience handling difficult customers
• Reliability and dependability.

Apply Now!

To find out more, please get in touch with Georgia Irvine on 0276453855 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…