Customer Service Representative - Rural Supplies

Customer Service Representative - Rural Supplies

Join an experienced and knowledgeable team based in Taupo. We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the agricultural sector and is looking to build a career in this exciting industry.

PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise. This role is full time, Monday to Friday, and will require working on rostered Saturday mornings and is based in the Taupo Rural Supplies store.

About the role:

Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients. You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries. You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.

What you'll get up to day to day:

• Provide sound advice to a variety of customers based on their needs
• Pro-actively solve queries and problems from customers, suppliers and other staff
• Process sales and product requests 
• Order, unpack and display merchandise 
• Undertake Forklift, Ute and trailer driving and delivery duties (Training provided).

What you'll bring to the team:

• Previous experience in the New Zealand rural sector is preferred
• A full, current and clean New Zealand driver licence
• Experience driving and backing trailers is highly desired
• A team player who can roll up their sleeves and contribute to outstanding results
• Good physical fitness as regular lifting is required
• Previous retail and/or sales experience is an advantage but not essential
• Proficiency with Microsoft Office and Outlook is essential.

About the company:

• For over 160 years PGG Wrightson (PGW) have worked alongside New Zealand farmers to service their on-farm needs, supporting our common goal of helping grow the country.
• We provide products and services nationwide to our 90 retail stores with over 1500 employees working across PGW.
• People enjoy working here because we truly value our people and we are committed to growing our employees through developing technical expertise and leadership abilities, opening the doors to a challenging and rewarding career in the rural industry.
• We are committed to our company values of being Accountable, strong Leadership, showing Integrity, working Smarter alongside our teams. 

You must have the right to work in New Zealand to be considered for this position.

Apply now.

If you would like more information on the position, please contact David Gash, Store Manager on 027 590 6822

• Reference #: 24229
• Posted on: 29 May 2024
• Closes on: 19 Jun 2024 23:55
• Location(s): Taupo
• Expertise: Administration, Call Centre & Customer Services, Retail, Sales
• Job level(s): Entry, Experienced 1-3 years