Customer Services

Salary :

$5,560 monthly

Company : Cultivate – SEEK Medium Agency Of The Year 2023

Job Type : Full Time

Auckland Cbd, Auckland

Number of Applicants

:

000+

Fast Apply

Job Description - Customer Services

Looking for a hybrid role? Working in retail, hospitality, customer service and craving your weekends back? Foot in the door to insurance!

Competitive salary + excellent benefits package too
Monday to Friday - with 2/3 days work from home a week
CBD based - close to public transport!

In this role you will be the first point of contact for existing clients, providing them with exceptional support, interacting with them over the phone.

Our client is a leader in their field within Financial Services, well known and highly respected and puts their customer at the heart of everything they do, alongside having strong company and people values, benefits and care for their employees.

Working with a fun and diverse team you will be the first point of contact for customers, assisting them with their query and updating the system. You could expect to take around 20 - 40 calls per day. No weekend work, Monday to Friday 8.30am to 5pm.

You know you’re right for this role if you…

Have previous experience dealing with customers - you may have worked in a Contact Centre, or had hospitality or retail experience
Get a real kick out of providing an exceptional service
Are smart with technology and enjoying learning new systems
Resilience - Able to have hard conversations with customers, but still be supportive and understanding

You’re...

The one talking to customers all day
You love that the service you provide positively impacts their client experience
At your best in a dynamic, fast paced, team orientated business
All set up to work from home as the role does allow for 2/3 days WFH
All clear credit and MOJ check

What you’ll get in return…

CAREER PROGRESSION: There are ‘Real life’ examples of career progression
TEAM CULTURE:Supportive, positive fun, energetic work family, Stunning offices in the CBD, and the option to work from home 2/3 days per week
COMPANY CULTURE/ VALUES: Well-known, successful and growing business open to new ideas, process improvements & investment into technology

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.

Next steps

Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.

We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be.

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in hand.

#SCR-charly-hickman

Original job Customer Services posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Fast Apply