Customer Services Officer

We are proud of who we are and are looking for fast thinking, friendly and confident individuals to join our customer services team.

We provide a time sensitive service, so our people need to be calm and collected with good communication skills.

Hours:

Monday to Friday 9am to 6pm with rostered Saturday mornings. 

Fixed term contract starting 12th October 2026 - 9th April 2027

Ideally you will be a fast and accurate computer user, who can confidently handle queries with a high level of professionalism and accuracy.

You will put our customers first, by understanding issues, collaborating with other staff and contractors, and providing solutions to meet expectations.

Join us and enjoy a strong team culture and genuine career pathway opportunities. Have a look on our site https://www.nzcouriers.co.nz/careers.html and learn about our values and culture.

Key attributes:

• A strong focus on performance and customer satisfaction levels


• Ability to relate well to customers and contractors


• A natural problem solver you will look for opportunities to meet customer needs

Applicants for this position need to be domiciled in New Zealand with the appropriate Visa or Permanent Residence before applying. Any appointment will be subject to a satisfactory drug test and security check.

New Zealand Couriers is part of the Freightways Group which is a fantastic place to develop your career across a number of businesses here in NZ and in AU. Join us and enjoy a strong team culture and genuine career pathway opportunities.

Want to know more about us?

Check us out here: https://www.freightways.co.nz/about/group-profile/

If this sounds like an opportunity and business you want to be a part of, please apply online with your CV (including references) and application letter detailing who you are, your experience and what you are looking for in your next role and employer.