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Customer Services Representative

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Job Description - Customer Services Representative



 


Customer Service Representative


Post Haste Group


Auckland


 


Looking for an exciting new career in the freight industry?


Then look no further, your future is here


 


 


Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike.  The Post Haste team are dedicated to providing all of our customers with an exceptional service and we pride ourselves in exceeding expectations and our friendly work environment.


 


To be successful in this role you will have strong communication, be an active listener, excellent time management, good computer knowledge, problem solving skills and the ability to think outside the square to get the job done!


Enjoy being part of an elite crew who are wanting to succeed every day!


 


This role involves answering inbound calls, performing track and trace investigations, lodging queries and liaising with our customers.


 


What we can offer you is:



  • A fulltime position

  • 40 hours per week

  • Monday to Friday

  • 8.00am to 4.30pm or 8.30am to 5.00pm

  • On-site parking

  • Opportunity to grow and build a career


 


A full induction to our business will be provided, along with ongoing training and support.


 


All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment checks.


 


The Post Haste Group is a fantastic place to work, and we look forward to meeting with our potential new applicants.


 


If you apply for a role internally and are invited to interview – standard practice will see the recruiting manager contact the current manager as a courtesy.


 


If you think you are up for the challenge, and have what it takes to join our team, please apply today.


 


        Amy Fidow


        Customer Services Team Manager


        [email protected]


 



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